Return Policy
(Last updated March 31, 2021)
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our returns policy.
Returns
All returns must be postmarked within twenty-eight (28) days of the purchase date. All returns must be in new and unused condition.
Return Process
To return an item, please contact us via email on a4brassquartet@hotmail.co.uk stating your request and reason for return. After receiving confirmation from us, place the item securely in it's original packaging, include proof of purchase and mail your return to the postal address which will be provided via email correspondence.
Exceptions
For defective or damaged products, please contact us via email on a4brassquartet@hotmail.co.uk to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us via email at: a4brassquartet@hotmail.co.uk
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